Contact Us
We'd love to hear from you! Whether you have a question, feedback, or need support, we're here to help.
⏱️ Response Times
- Free users: We aim to respond within 2-3 business days
- Supporter tier subscribers: Priority response within 24 hours
- Critical issues: We prioritize urgent matters affecting all users
📋 What to Include in Support Requests
To help us assist you faster, please include:
- Device type and OS version (e.g., iPhone 14, iOS 17.2 or Samsung Galaxy S23, Android 14)
- App version (found in Settings > About)
- Detailed description of the issue or question
- Screenshots or screen recordings if relevant
- Steps to reproduce the issue (if applicable)
🏢 Company Information
Feedings LTD
Company No: 16795680
Registered in England and Wales
Email: hello@feedings.co.uk
Support: support@feedings.co.uk
🔗 Useful Links
💬 Before You Contact Us
You might find answers to common questions in our app:
- Open the app
- Go to Settings
- Tap Help & FAQ
🌐 Social Media
⚠️ Reporting Issues
Found a security vulnerability or critical bug?
- Security issues: Email hello@feedings.co.uk with "Security Issue" in the subject
- Critical bugs: Email support@feedings.co.uk with "Critical Bug" in the subject
We take all reports seriously and will respond as quickly as possible.